We aim to process, pick and despatch all in stock orders within 2 working days. Orders are then sent via DPD Couriers.
- TRACKED DELIVERY. Your order will be delivered in 2-4 days. This is a tracked service that will require a signature.
All delivery times are approximate based on Irish addresses and items being in stock.
|Shipping Option||Estimated Delivery Time||Price|
|Ireland||2-4 business days||€4.99|
TRACKED DELIVERY – How do I check the status of my order?
DPD are our chosen courier partners.
When your order has shipped, you will receive email notification from us including a tracking number which you can use to check its status.
You can expect to receive an SMS and/or email from DPD within 48 hrs specifying the 1-hour window in which to expect delivery. If this time does not suit you have the option to reschedule to a more suitable day, right from your device.
RETURNS / EXCHANGES
Your satisfaction is our priority. If you are not satisfied with your purchase or simply change your mind, we are here to help.
You can return garments in original packaging within 14 days of receipt by using one of the following methods.
By Free Return Via Dpd
By Post to
The Schoolwear House, Roshine Road, Killybegs, Co. Donegal F94 HN99.
You can return your items to us by post or other courier service but the cost of this is at your expense
If using an alternative returns method please ensure that your package contains a completed ONLINE RETURNS DOCKET or we will be unable to trace your order and issue a refund.
We strongly recommend that you use a recorded delivery service as we cannot be held responsible for goods not received.
USING OUR FREE RETURNS SERVICE via DPD
Please ensure that your package contains a completed ONLINE RETURNS DOCKET or we will be unable to trace your order and issue a refund.
Follow the 4 simple steps ( THE SCHOOLWEARHOUSE IS OUR STORE FROM THE DROP DOWN KEY TO CHOOSE FOR ITEMS TO BE RETURNED) and drop your parcel into any one of almost 600 DPD Pickup points nationwide.
Your parcel will then be returned to us and you will have full tracking throughout the delivery journey.